Model Of Customer Loyalty: An Empirical Study At Coffee Toffee
Keywords: Service Quality, Unique Selling Point, Promotion, Consumer Loyalty.
Article no: 46
Pages 577-582
Keywords: Service Quality, Unique Selling Point, Promotion, Consumer Loyalty.
Article no: 46
Pages 577-582
Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry
Article no: 62
Pages 694-701
Keywords: Trust, zakat institutions; reputation; satisfaction of zakat distribution; service quality
Article no: 74
Pages 524-530
Keywords: Homestay, service quality, visitor, satisfaction, tourism, homestay operator
Article no: 81
Pages 768-777
Keywords: Event experience, event attendees, service quality, virtual event
Article no: 28
Pages 334-342
Keywords: Service quality, students satisfaction, education
Article no: 14
Pages 106-112
Keywords: Customer loyalty, customer satisfaction, service quality.
Article no: 20
Pages 218-225
Keywords: Customer satisfaction, e-service quality, technology
Article no: 24
Pages 232-239
Keywords: Service quality, SERVQUAL model, customer satisfaction, international hotels, Kuala Lumpur
Article no: 91
Pages 844-854
Keywords: Service quality, Likert scale, fuzzy approach
Article no: 61
Pages 642-653
Keywords: Customer satisfaction, communication skill, frontline staff, franchise restaurant, service quality
Article no: 30
Pages 223-230
Keywords: Zakah compliance behaviour; attitude; perceived service quality; trust
Article no: 53
Pages 376-381
Keywords: Social commerce; electronic commerce; service quality; customer satisfaction; customer loyalty
Article no: 10
Pages 113-122
Keywords: Service quality, authentic leadership, service recovery performance, hotel industry, management commitment
Article no: 63
Pages 702-709
Keywords: Costs management, logistics, method of assignments, service quality, transport logistics
Article no: 33
Pages 259-265
Keywords: Influenced factors, service quality, SMEs hotels, Malaysia
Article no: 75
Pages 693-698
Keywords: Emotional labor; perceived customer orientation; perceived service quality; customer loyalty; airline services
Article no: 86
Pages 606-612
Keywords: : Revisit intention, boutique hotels, SERVQUAL, service quality.
Article no: 65
Pages 793-805
Keywords: Service quality, customer loyalty, telecommunication services, foreign users
Article no: 60
Pages 671-686
Keywords: Importance factors, service quality, SMEs hotels, Malaysia
Article no: 79
Pages 727-733
Keywords: Takaful, customer loyalty, perceived service quality and customer satisfaction
Article no: 83
Pages 765-778
Keywords: Religious value; Attitude; Service Quality; Hibah Giving Behavior
Article no: 62
Pages 437-442
Keywords: Trust, public administration, e-government, e-service quality, E-S-QUAL, attitude.
Article no: 55
Pages 471-479